Right of Withdrawal

Extract from the General Terms and Conditions

13. RIGHT OF WITHDRAWAL FOR CONSUMERS

13.1. Consumers have the right to withdraw from this contract within fourteen days without giving
any reason.

13.2. INSTRUCTIONS ON WITHDRAWAL

13.2.1. Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party other than the
carrier designated by you takes possession of the goods.
To exercise the right of withdrawal, you must inform us (EET – Efficient Energy Technology GmbH,
Annenstrasse 23, 8020 Graz, Austria, e-mail: office@eet.energy) of your decision to withdraw from
this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the
attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning
your exercise of the right of withdrawal before the withdrawal period has expired.

13.2.2. Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you,
including the costs of delivery (with the exception of the supplementary costs arising if you chose
a type of delivery other than the least expensive type of standard delivery offered by us), without
undue delay and in any event not later than fourteen days from the day on which we are informed
about your decision to withdraw from this contract. We will carry out such reimbursement using
the same means of payment as you used for the initial transaction, unless you have expressly
agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied
evidence of having sent back the goods, whichever is the earliest.

13.2.3. You shall send back the goods or hand them over to us without undue delay and in any event
not later than fourteen days from the day on which you communicate your withdrawal from this
contract to us. The deadline is met if you send back the goods before the period of fourteen days
has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what
is necessary to establish the nature, characteristics and functioning of the goods.

13.3. Model withdrawal form
(If you wish to withdraw from the contract, please fill in this form and send it back.)
– To EET – Efficient Energy Technology GmbH, Annenstrasse 23, 8020 Graz, Austria, e-mail:
office@eet.energy:
– I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the
following goods ()/for the provision of the following service ()
– Ordered on ()/received on ()
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
() Delete as appropriate.

13.4. Exceptions from the right of withdrawal:
The right of withdrawal does not apply to contracts
– for the supply of goods that are not prefabricated and are made on the basis of an individual
choice of or decision by the consumer or that are clearly personalized;
– for the supply of sealed goods which are not suitable for return due to health protection or
hygiene reasons and were unsealed after delivery;
– for the supply of goods which are, after delivery, according to their nature, inseparably mixed
with other items.